Plain English Commitment
At HMG Dent Repair, we believe in straightforward, honest communication. This policy explains what information we collect when you request an estimate or work with us, how we use it, and how your privacy is protected.
What We Collect
We only collect personal information that you voluntarily choose to share with us, typically when reaching out for an estimate, booking an appointment, or contacting HMG Dent Repair. This includes:
- Contact details: Your name, phone number, and email address.
- Vehicle information & photos: Vehicle year, make, model, and photos or videos of dent damage you text or email to us for pricing evaluations.
- Appointment notes: Details related to your scheduled repair.
How We Use Your Information
Your information is used strictly to provide paintless dent repair services. Specifically, we use your details for:
- Writing and sending repair estimates.
- Scheduling estimates and repair appointments.
- Direct customer service communication regarding your vehicle's repair progress.
We do not sell, rent, or share your personal information with third parties for marketing or advertising purposes. Your contact details remain between you and HMG Dent Repair.
Embedded Videos & Third-Party Cookies
Our website embeds video content hosted on YouTube and links to social media platforms such as Instagram. When you play an embedded YouTube video or interact with third-party social links, those external platforms may set cookies or collect technical information under their own independent privacy policies. We do not control how those third-party platforms use cookies.
Requesting Information Deletion
You have full control over your personal data. If you have previously submitted photos, contact information, or estimate requests and wish to have your details deleted from our customer records, simply reach out to us: